Shipping policy

SHIPPING POLICY

Shipping Coverage

Currently, Zyron Scents ships exclusively within Pakistan. We partner with trusted courier companies to ensure your luxury fragrances reach you safely and promptly.

Courier Partners

We work with reliable courier services including:

  • TCS
  • Leopards Courier
  • M&P Express
  • PostEx
  • Other reputable local courier companies

The courier service will be selected based on your location to ensure the fastest and most secure delivery.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

Delivery Time

  • Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad): 2-4 business days
  • Other Cities: 3-6 business days
  • Remote Areas: 5-8 business days

Delivery times may vary depending on courier availability and location accessibility.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order weight.

Free Shipping: Available on orders above [amount] PKR (optional - you can add this if you want)

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment through the courier company's website or contact their customer service.

Delivery Process

  • Our courier partners will contact you before delivery
  • Please ensure someone is available to receive the package
  • A valid ID may be required for delivery verification
  • Signature confirmation may be required upon delivery

Packaging

All Zyron Scents products are packaged with premium materials to ensure your fragrance arrives in perfect condition. We take extra care to protect the bottles during transit.

Undelivered or Returned Packages

If a package is returned to us due to:

  • Incorrect address provided by customer
  • Customer unavailability after multiple delivery attempts
  • Refusal to accept delivery

The customer will be responsible for reshipping charges if they wish to have the order resent.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at [your email] with photos (if damaged). We will work with the courier company to resolve the issue and arrange a replacement or refund.

Contact Us

For shipping inquiries, please contact us at:

Zyron Scents
Email: [ayanshehzad283@gmail.com]
Phone: [+923326002275]